Shipping Policy

We understand how important it is for you to receive your orders in a timely manner. We have outlined our shipping policy below to ensure that you are informed about the shipping process:

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1. All orders are processed and shipped within 1-3 business days of the order being placed, excluding weekends and holidays.

2. We offer a variety of shipping options at checkout, including standard, expedited, and express shipping. Shipping rates will be calculated based on the weight of the package and the shipping destination.

3. Once your order has shipped, you will receive a confirmation email with your tracking information. You can use this information to track the status of your shipment.

4. We are not responsible for any delays in shipping caused by the carrier, weather, or other unforeseen circumstances. However, we will do our best to keep you informed about any delays or issues with your shipment.

5. For international orders, please note that customs fees, taxes, and other import duties may apply. These fees are not included in the shipping cost and are the responsibility of the recipient.

6. If your package is returned to us due to an incorrect address or failure to pick up the package from the carrier, we will contact you to arrange for reshipment. Please note that additional shipping charges may apply.

7. We are unable to make changes to your shipping address once your order has been shipped. Please ensure that your shipping information is accurate at the time of checkout.

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If you have any questions or concerns about our shipping policy, please contact us at info@trendeerocks.com.